You can delete your Jukebee account and associated data at any time.
Open Jukebee → Settings → Your data → Delete my account → confirm twice.
This permanently deletes your profile (@username, avatar), tracks, albums, publications, likes, saves, friend connections, blocks, hidden items, the reports you filed, the reports and moderation records about your account, notifications, presets, settings, uploaded files, kept melody recordings and push tokens, and signs you out everywhere.
If you cannot access the app, email [email protected] from the address linked to your account (or describe your Apple/Google sign-in). We process deletion requests within 30 days.
A salted fingerprint of your email address (never the address itself), with the number of purchased credits left unused, whether the free welcome credits were already used, and the date and reason of a ban if the account was banned — so that, if you sign up again with the same email, your purchased credits come back, the free welcome credits are not granted a second time, and a ban applies to the new account.
Anonymized usage records (which AI operations ran and their cost, with the link to you removed) are kept for service accounting and can no longer be connected to you.
Records of purchases are held by Apple under their own policies; our copy is deleted.